Privacy Policy

1. Information We Collect

Account Information: When you register, we collect your name, email address, and password. We may also collect phone number, profile image, and billing address when you use certain services.

Transaction Data: We collect information about purchases, payments, credit top-ups, and withdrawals. This includes payment method details (processed securely by third parties) and transaction history.

Usage Data: We collect information about how you use our platform, including pages visited, features used, and device information. This helps us improve our services.

Communications: When you contact us or use our support services, we retain copies of your correspondence.

2. How We Use Your Information

We use your information to: provide and improve our services; process transactions; communicate with you about your account and our offerings; prevent fraud and ensure security; comply with legal obligations; and send promotional communications (where you have consented).

3. Data Sharing

We do not sell your personal information. We may share data with: service providers who assist in operating our platform (e.g., payment processors, hosting); professional advisors when legally required; and law enforcement when necessary. All third parties are bound by confidentiality obligations.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and secure infrastructure. While we strive to protect your data, no method of transmission over the internet is 100% secure. You are responsible for safeguarding your account credentials.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes. Transaction records may be retained for accounting and legal purposes.

6. Your Rights

Depending on your location, you may have the right to: access your personal data; correct inaccurate data; request deletion; restrict or object to processing; and data portability. To exercise these rights, contact us at info@novarccorp.com.

7. Cookies & Tracking

We use cookies and similar technologies for authentication, session management, and analytics. You can adjust your browser settings to limit or block cookies, though this may affect platform functionality.

8. Contact

For privacy-related inquiries, contact us at info@novarccorp.com or visit our Contact page.